This Policy explains the categories of cookies we use, what their purpose is, how you can change your preferences, and explains the technologies we put in place to collect data related to the use of our website and our communication through e-mail.
These technologies which are used by almost every website and are part of almost every advertising e-mail message sent over the Internet, are known as “cookies” и “web beacons”.
What are cookies and how are they used on our website?
A cookie is a small amount of data, and text files, which usually contain a unique identifier. Cookies may be sent to your browser when you visit our website. They are stored in the web browser on your device (computer or mobile device) when you visit a website. Cookies store information about your web browser settings, such as: language, font size, and the fact that you have already visited certain pages. That way, when you visit the same page again, you don't have to set them up again.
Some cookies are only stored during your visit to our website. These cookies are known as temporary cookies. Others, known as persistent cookies, may remain stored on your computer after a visit, and our website will be able to access them each time you return to the website.
Types of cookies we use:
1. Mandatory cookies that include:
Basic or temporary cookies (session cookies)
Basic cookies may be used in order to enable you to receive the services you have requested through our website. Without these cookies, the services you have requested cannot be delivered to you. These cookies will be automatically deleted from your computer by terminating the current session or closing the browser. For example, these cookies may be used on our website to remember previous actions you have taken (such as filling out a form) when returning to a previous page during the same session.
Functional or persistent cookies
We may use functional cookies that are not essential but enable a variety of useful functions on our website. For example, these cookies may be used on our website to:
2. Analytical cookies that include:
We may use performance cookies that collect information about how our website, advertisements, and email messages are used, and to notify us if an error occurs. These cookies can be used to collect detailed technical information, such as the last web pages visited, the number of pages visited, whether you have opened certain e-mail messages, which parts of our website have visited, e-mail messages you have clicked, and the time period between two clicks. Although this information may be linked to data such as your IP address, domain, or browser information, it is analyzed only in a group with data from other users and not in a way that can directly identify you.
For example, these cookies may be used on our website to:
We may access the redirection cookies that have been sent to your device through the websites of our business partners. These cookies are used to recognize any redirection made by our business partners to our website and whether the visit of the redirected person results in the use of a product or service from the Bank. This information may be shared with our business partners, but only in an anonymous manner and not in a manner that can directly identify you.
3. Marketing cookies
Targeting or advertising cookies
We may use targeting or advertising cookies on our website in order to send you advertisements and advertising messages tailored to your interests. These cookies may collect detailed information about your most frequent searches across our website (such as the products and services you clicked on). They can also be used to recognize you when you revisit our website. For example, these cookies may be used on our website to collect information about the products and services of the Bank you have searched for, in order to:
Web beacons (active tags) also known as “single-pixel” or “clear gif” technology may be used on our website and in our communications. This technology shows us which visitors clicked on key elements (such as links or graphics) on the website or email address. When you ask us to send you promotional information we may use web beacons to learn which e-mail messages will actually be opened. We use this information to optimize our content, services, and communications. Web beacons often work together with cookies and can be turned off by deactivating cookies. Certain e-mail software and web browsers can be configured to prevent automatic image downloads. It will also prevent the web guides from working until you decide to download the images.
How to disable cookies
Cookie settings can be made through the „Cookie Settings“, option, where non-mandatory cookies can be set. By clicking the „I do not accept cookies“ button, the „Analytical and Marketing cookies“ are disabled, while the „Mandatory cookies“ remain active because they are necessary for the website to function as expected. Mandatory cookies can be disabled through the internet browser. Also, the „Help“ menu in the toolbar of your computer's Internet browser provides the following information for users:
Disabling cookies in this way will prevent new cookies from being set, but will not stop cookies previously placed on your device from working unless you delete all cookies in your browser settings. If you turn off cookies completely, then there is a possibility that the website will not function as you expected. To prevent this, we recommend that you accept cookies.